This Subprocessors List (“Subprocessors Policy”) describes third-party service providers that may process Customer Data on behalf of OneChannelAdmin LLC (“Company,” “OneChannelAdmin,” “1CA,” “we,” “us,” or “our”).
This document supports transparency regarding service providers used to deliver OneChannelAdmin Services.
If conflict exists, contractual agreements control.
OneChannelAdmin may engage trusted service providers to support operation of Services.
Subprocessors may support:
OneChannelAdmin remains responsible for management of subprocessors.
A subprocessor is a third party engaged to process Customer Data to provide Services.
Examples include:
Internal OneChannelAdmin employees and systems are not subprocessors.
OneChannelAdmin seeks to:
Customer retains ownership of Customer Data.
| Category | Provider | Purpose | Processing Region | Data Categories |
|---|---|---|---|---|
| Cloud Infrastructure | Google Cloud Platform (GCP) | Hosting, compute, networking | USA / Regional | Application and operational data |
| Database Services | MongoDB Atlas | Database processing and storage | Regional | Operational data |
| Object Storage | Google Cloud Storage | File and object storage | Regional | Uploaded files |
| Monitoring | Google Cloud Operations Suite | Monitoring and alerting | Regional | Infrastructure logs |
| Logging | Google Cloud Logging | Diagnostics and platform visibility | Regional | Application logs |
| Artificial Intelligence | OpenAI | AI processing and automation | Regional | Prompts, requests, outputs |
| Artificial Intelligence | Anthropic | AI processing and automation | Regional | Prompts, requests, outputs |
| Email Delivery | Amazon SES | Transactional communications | Regional | Email metadata |
| Email Delivery | SendGrid | Transactional communications | Regional | Email metadata |
| Search & Indexing | Google Cloud Search Services | Search and indexing | Regional | Search requests |
| Billing & Payments | Stripe | Billing and payment processing | Regional | Billing metadata |
| Billing & Payments | Braintree | Billing and payment processing | Regional | Billing metadata |
| Analytics | Google BigQuery | Analytics and reporting | Regional | Usage and analytics data |
| Analytics & AI | Google Cloud AI Services | AI analytics and processing | Regional | Operational analytics |
| Backup Services | Google Cloud Backup Services | Recovery and resilience | Regional | Backup copies |
Subprocessors may process information including:
Actual processing depends upon enabled functionality.
Subprocessors may support:
No subprocessor receives ownership rights over Customer Data.
AI capabilities may utilize external providers.
Processing may include:
Customer remains responsible for review of AI outputs.
AI processing does not transfer Customer ownership.
Customer information may be processed in:
Processing locations depend on enabled services.
Where applicable, transfer safeguards may apply.
OneChannelAdmin seeks to require subprocessors to maintain reasonable protections.
Examples:
Security practices vary by provider.
Optional services may include:
Customer data is not intentionally shared across ecosystem services unless enabled.
Participation remains optional.
Customers may request:
Additional review requirements may apply.
OneChannelAdmin may:
Updates become effective upon publication unless otherwise required.
Where supported by contract or law, Customers may submit reasonable objections.
Requests should include:
Submission does not guarantee provider removal.
Termination of Services does not automatically delete retained information.
Retention obligations continue under:
This document is informational.
Publication of a provider does not represent:
Subprocessor relationships may change.
OneChannelAdmin LLC
8 W Darlington Ave
Kissimmee, FL 34746
Florida, USA
