These Terms of Service govern access to and use of the OneChannelAdmin platform and related services. They form a legally binding agreement between OneChannelAdmin LLC and any individual or organization using the Services.
By creating an account, purchasing Services, accessing, integrating, browsing, or using the Services, Customer agrees to these Terms. If Customer has executed a separate written agreement with Company, that agreement controls to the extent of conflict.
OneChannelAdmin provides software and operational services supporting commerce, operations, inventory, fulfillment, analytics, automation, and related business functions.
Services may include:
Services may change over time.
A registered environment created for Customer.
Employee, contractor, representative, administrator, or approved operator.
Data submitted, synchronized, imported, uploaded, generated, stored, or processed by Customer.
Aggregated operational, security, diagnostic, and performance information generated by operation of Services.
Features using automation, machine learning, predictive models, assistants, orchestration, or generative systems.
Optional affiliated services including:
Participation in ecosystem services remains optional.
Customer represents:
Services are not intended for children.
Customer is responsible for:
Customer shall notify Company promptly regarding:
Company grants Customer a:
license to access Services.
Customer shall not:
unless separately authorized.
Customer shall not:
Violation may result in suspension.
Customer retains ownership of Customer Data.
Company receives limited rights to:
Customer remains responsible for legality and accuracy.
Customer operational data remains logically separated.
Customer data shall not intentionally be disclosed to another customer.
Customer data shall not be shared with ecosystem services unless Customer enables integration.
Processing is governed by:
Customers are responsible for obtaining necessary permissions.
AI outputs may contain:
Customer remains responsible for decisions.
Customer data may be retained according to applicable retention policies.
Customer remains responsible for reviewing:
Additional requirements appear in the AI Policy.
Customer agrees to:
Company may:
Third-party integrations remain governed by their own terms.
Company operates as software infrastructure.
Unless separately agreed, Company is not:
Customer remains responsible for:
Customer may use:
Participation in ecosystem services is optional.
Company does not require customers to use affiliated services.
Company does not intentionally provide:
Customer agrees to pay:
Late payment charges may apply.
Plans may include:
Billing may occur:
Subscriptions renew automatically unless cancelled.
No trial period unless separately offered.
Refund eligibility is governed separately.
Company targets service availability objectives.
Availability may exclude:
Additional commitments appear in the SLA.
Company may:
Scheduled maintenance may occur during maintenance windows.
Company maintains reasonable safeguards including:
Security practices are designed to support alignment with recognized frameworks.
Company does not represent certification unless explicitly stated.
Operational backups may be performed.
Customers should maintain independent exports.
Retention periods may vary.
Company supports operational alignment with selected privacy and security frameworks.
Availability of certifications varies by service and time.
Company owns:
Customer owns Customer Data.
Company may use feedback without obligation.
Each party agrees to protect confidential information.
Services are provided:
Company does not guarantee:
To maximum extent permitted by law:
Company shall not be liable for indirect or consequential damages.
Customer agrees to indemnify Company against claims arising from:
Agreement begins upon acceptance.
Company may suspend or terminate for:
Customer may export available data.
Retention and deletion are governed separately.
Company may revise these Terms.
Continued use constitutes acceptance.
These Terms are governed by Florida law unless otherwise agreed.
Parties agree to attempt good-faith resolution prior to escalation.
These Terms together with referenced policies form the complete agreement.
OneChannelAdmin LLC
8 W Darlington Ave
Kissimmee, FL 34746
USA
